Warehouse/Logistics Manager – Retail Industry – R750K – R580K Full Time

RPO Recruitment’s client in the retail industry is urgently seeking the expertise of a Warehouse and Logistics Manager to join their team in Cape Town, Western Cape.

Responsibilities:

• Continuously evaluate and identify initiatives to improve the DC and logistics processes and performance
• Reduce logistics cost
• Improve supplier and warehouse service levels (linked to scorecard)
• Supervise and coordinate activities related to receiving, storing, and despatching products
• Plans inbound and outbound volumes with Warehouse Ops Manager
• Identify and rectify problem areas within the warehouse related to receiving, storage & despatching
• Optimize layout and space utilization within the warehouse
• Calculate future warehouse capacity requirements
• Ensure capacity plans are in place for seasonal / promotional activities
• Implement MHE methodologies to optimize warehouse cube
• Oversee inventory accuracy, tracking, and regular stock reconciliations
• Develop and execute inventory optimization strategies to minimize carrying costs
• Ensure supplier key master data is updated
• Develop supplier service level agreements and monitor and report on supplier service levels
• Take corrective action against poor performing suppliers (in conjunction with Merchandise Manager)
• Resolve quality issues with suppliers
• Ensure suppliers deliver stock to the warehouse in the agreed truck configuration
• With the Warehouse Ops Manager plan and optimize the distribution network to ensure timely delivery of products to stores while minimizing transportation costs
• Optimize delivery fleet configuration
• Negotiate and manage relationships with carriers, suppliers, and third-party logistics providers
• Oversee the management of company vehicles repairs and maintenance
• Manage the warranty/guarantee/repair processes for the Warehouse and Branches
• Ensure repairs/exchanges/refunds are executed within agreed lead times (including ‘out of guarantee’ repairs)
• Monitor customer communication
• Assist branches with problematic complaints
• Analyze supplier returns (measure against SLA)
• Generate, amend, and ensure compliance with all policies and procedures related to warehouse and logistics management
• Implement efficient workflows and best practices to increase productivity
• Implement new initiatives within the logistics chain
• Lead and/or participate in new business projects
• Educate key stakeholders (i.e. merchandise, finance, suppliers, and warehouse) on logistic processes for optimization
• Review, amend, and create policies and procedures related to the logistics chain
• Respond to after-hour security callouts
• Identify security needs
• Regularly monitor the effectiveness and efficiency of security measures and identify real & potential security risks and make appropriate recommendations
• Analyze data to assess performance and make informed decisions and recommendations for process improvements
• Report to management on, amongst others; stock levels, stock variances, damages, distribution, turnaround times on receiving and despatching, transport costs, fleet maintenance, repairs and returns.
• Develop, manage, and report on a budget for the logistics and warehouse department
• Oversee staff, delegate duties to them and manage their performance. Conduct bi-annual performance discussions with staff
• Handle and/or resolve any employee disciplinary and/or grievance issues
• Hold effective meetings and clearly set individual targets and levels of work required
• Assess staff training needs
• Recruit new staff members
• Ensure that all procedures are followed with new employees and manage the training of new recruits

Requirements:

• Tertiary qualification in logistics, supply chain management or a related field
• 7 to 10 years within logistics and/or warehouse management
• 5+ years managerial experience
• Exposure to a retail environment
• Solid knowledge of supply chain principles, practices, and processes, including inventory planning, demand forecasting, and procurement strategies, with a strong understanding of Good Warehouse Practice (GWP) requirements
• Proficiency in using warehouse and logistics management software and other relevant technology such as warehouse management systems (WMS) and transportation management systems (TMS)
• Computer literate, with advanced level of knowledge and application of Excel
• Experience in project management
• Experience in warehouse management and planning systems
• Experience in process analysis and management
• Understanding of financial reporting
• Knowledge of health and safety regulations
• Experience in contract management
• Fluent in both English and Afrikaans
• Driver’s licence

Benefits:

• Salary: R580K/yr – R750K/yr, salary negotiable
• Training & Development
• Paid Time Off (PTO) (if applicable)

Contact RPO Recruitment for your next career opportunity.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Shannon Thomson and Jamie-lee McCallum at RPO Recruitment or on LinkedIn
• You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV: logistics@rpo-recruit.za.com

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We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.